Looking for a New Vet in Middle Sackville? How to Become a Client and What to Expect at Your First Visit

Quick answer: To become a client at Middle Sackville Veterinary Care Centre, email info@msvcc.com or fill out the form on our new clients page. We will call or email you within 24 hours, Monday to Friday, to set up an appointment. For the first visit, arrive at least 15 minutes early and bring your pet's previous records, any medications and supplements, information about their diet and a list of your questions.

Whether you have just moved to the Sackville area or you are looking for a new veterinary clinic, here is a step-by-step guide to getting your dog or cat set up with us.

Why families choose our clinic

We are a fully veterinary-owned and operated animal hospital at 1622 Sackville Drive in Middle Sackville.
We are accredited by the Canadian Veterinary Medical Association (CVMA) and the Nova Scotia Veterinary Medical Association (NSVMA). Learn more about our certifications.
Our modern, spacious facility includes advanced technology such as digital and dental x-rays.
Our team includes veterinarians Dr. Michele, Dr. Kellie and Dr. Yoon, along with registered veterinary technicians and veterinary assistants, and we are all pet owners ourselves.

How to become a client, step by step

Step 1: Reach out. Email info@msvcc.com or complete the form on our new clients page. You will hear back from us within 24 hours, Monday to Friday.

Step 2: Register your pet in advance. You can submit our New Client Form ahead of time so your pet is already on file for future visits. If your pet is booked for surgery, you can also fill out our surgery form before the appointment.

Step 3: Gather what to bring. Bring any papers, booklets or previous veterinary records, any medications your pet takes (including supplements), information about their diet and health history, and a written list of your questions and concerns. We love questions.

Step 4: Arrive 15 minutes early. This gives us time to make sure your information is correct and lets the doctor review anything you have brought. It also gives your pet extra time to get familiar with the hospital so our staff can help them feel comfortable.

Step 5: The visit. You will check in at reception and your pet will be weighed, as they are at every visit. If your pet needs treatment, we will give you a detailed estimate and review your options, and together we will decide what works best for you and your pet before any procedure begins.

Our hours and location

We are located at 1622 Sackville Drive, Middle Sackville, NS B4E 3A8. Our hours are:

Monday, Tuesday and Friday: 8:00 a.m. to 6:00 p.m.
Wednesday and Thursday: 8:00 a.m. to 8:00 p.m.
Saturday, Sunday and public holidays: closed

Payment

Payment is due at the time of service. We accept VISA, MasterCard, American Express, debit and cash, and we offer payment plans through Humm for eligible clients. Read our guide to payment options and financing for details.

Frequently asked questions for new clients

What types of pets do you treat?

We primarily treat dogs and cats, and we also care for small mammals. Please contact us to ask about services for exotic pets.

Can I tour the clinic before bringing my pet in?

Absolutely. Please call ahead to schedule a tour so someone is available to show you around and answer your questions.

Do I need an appointment?

Yes. We recommend booking an appointment so your pet receives timely care. Call us at (902) 864-2882 or request an appointment online.

Can I manage my pet's care online?

Yes. Our patient portal lets you access your pet's medical records, schedule appointments, request prescription refills and communicate with our veterinary team.

My new puppy or kitten needs their first check-up. Where do I start?

Reach out using the steps above, then read our guides to puppy and kitten vaccines and wellness exams for every life stage.

Welcome to the Middle Sackville Veterinary Care Centre family

We always look forward to meeting new patients. Visit our new clients page, email info@msvcc.com or call (902) 864-2882 to get started.

Middle Sackville Veterinary Care Centre is a veterinary-owned, CVMA- and NSVMA-accredited animal hospital at 1622 Sackville Drive, Middle Sackville, NS B4E 3A8. This article is general information and is not a substitute for an examination of your pet by a veterinarian.