What to Expect

Middle Sackville Veterinarians – Service delivered with courtesy and respect!

As a new client of our veterinary hospital in Middle Sackville, you can expect our full attention to your pets’ needs.

When you arrive for your appointment you will be greeted warmly and we will ask for you to complete a new client information form.  This information is simple yet important for us in order to provide the services and care you and your pet deserve.

We do attempt to keep on schedule but as in all medical facilities there can be bumps in the schedule – please be patient – someday it may be you and your pet who needs that extra or special care.  Emergencies can and do happen almost daily.   We will try to inform and keep you updated if your appointment is running later than expected.

When our veterinarian is ready to see you, you will be invited into one of our clean and spacious exam rooms.  The doctor will examine your pet, ask you lots of questions and then decide on a plan of action – from simple vaccination and parasite programs to diagnostic or care protocols and medications. We offer a wide range of services within our hospital.

If diagnostic procedures are required they can be started or completed within a short time or we may need to book for hospitalization to complete surgeries or procedures.  We will work with you to develop what is acceptable and workable.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we are providing.  Ask questions at any time…

When your appointment is finished be sure you understand all that has gone on.  The doctor will meet you at the front desk to ensure all treatments, medications and procedures are understood.  At this time we will ensure you know when the doctor wants to re-evaluate your pet.

Our front desk staff will ensure you understand any medication or directions,  process your payment and schedule any needed follow up appointments.

We are very excited to meet you, your human and animal family members!